Zoom has vowed to fix the more obvious protection and privacy concerns that are part of its video meeting program after it exploded in popularity at the start of the coronavirus pandemic. And now the entity has a legislative opportunity to do precisely that.The organization must develop an information protection policy as part of a recent negotiated settlement with the Federal Trade Commission ( FTC) over its privacy practices that will see it exchange security audits with the regulator. Zoom has also promised to alert the FTC as well as introduce new security features if it goes through a data breach.

The only concern the FTC had with the activities of Zoom was that it misled individuals about its end-to - end (E2E) encryption use. The company's website has said that users could protect their Zoom meetings "with end-to - end encryption as far back as 2016." In fact, only recently did Zoom begin rolling out E2E encryption for video meetings. The FTC says the company 's statements provided a false sense of protection to individuals.The agency also discovered issues with ZoomOpener, the company's program included in a July 2018 update it pushed to Mac users. ZoomOpener has mounted a persistent web server on your Mac that might, without your permission, reinstall Zoom on your device under some circumstances.

Andrew Smith, the director of the FTC's Consumer Protection Bureau, said, "Zoom's security policies were not in line with its commitments, and this action will help ensure that Zoom meetings and data about Zoom users are covered."

"We take the trust our users place in us every day seriously, particularly as they rely on us to keep them connected during this unprecedented global crisis, and we are constantly improving our security and privacy programs," said Engadget, a Zoom spokesperson.We are proud of the progress we have made on our website, and the issues raised by the FTC have already been resolved. The resolution with the FTC today is in line with our determination to evolve and develop our brand as we provide a safe video communications experience.

As part of the deal, one thing Zoom won't have to do is pay the federal government a fine, if it stays out of trouble. If the FTC learns that the business has not adhered to the arrangement, it faces fines of up to $43,280 for any future offence.